CraftXSuri – Shipping Policy
Effective Date: March 14, 2025
At CraftXSuri, we aim to provide fast and reliable shipping for all our customers. Below is our Shipping Policy, which outlines our shipping methods, costs, and delivery times.
1. Shipping Methods:
We offer a variety of shipping options, including Standard Shipping, Expedited Shipping, and Overnight Shipping for domestic orders. For international customers, we offer standard international shipping with options available at checkout.
2. Shipping Costs:
Shipping costs are determined based on the weight of your order and the destination address. You can review your shipping cost during the checkout process before completing your order. Occasionally, we may offer free shipping promotions, which will be outlined on our website during such promotions.
3. Order Processing Time:
Orders are typically processed and shipped within 1-3 business days of receiving your order confirmation. Orders placed during peak times (such as holidays) may experience slight delays.
4. Delivery Time:
- Domestic Orders: Delivery typically takes 3-7 business days. Expedited shipping options are available to reduce delivery times.
- International Orders: Delivery times for international shipments vary by destination. Estimated delivery times will be provided at checkout.
5. Tracking Your Order:
Once your order has been shipped, we will send you a tracking number via email, allowing you to track your order through our website or the shipping carrier’s website.
6. Shipping Restrictions:
At this time, CraftXSuri ships to the United States and select international destinations. We do not ship to P.O. Boxes, APO/FPO/DPO addresses, or certain restricted areas.
7. Lost or Damaged Shipments:
If your package is lost or damaged in transit, please contact our customer service team immediately. We will assist in resolving the issue and arrange for a replacement or refund if necessary.
8. Shipping Address:
Please ensure that your shipping address is accurate and complete. CraftXSuri is not responsible for delays or lost shipments due to incorrect or incomplete addresses.
Contact Information:
For more information about our shipping policy or any questions, feel free to contact us:
CraftXSuri
2327 Jefferson Street, Pinconning, Michigan, United States
Email: info@craftxsuri.com
Phone: 757-772-6172