Payment Policy

Effective Date: January 7, 2025

At CraftXSuri, we strive to make your shopping experience as convenient and secure as possible. This Payment Policy outlines the methods and procedures for payment processing on our website. By making a purchase with us, you agree to the terms outlined below.

1. Accepted Payment Methods

We accept the following forms of payment:

  • Credit and Debit Cards: Visa, MasterCard, American Express, Discover
  • PayPal: Secure online payment system for easy transactions
  • Apple Pay / Google Pay: Fast and convenient mobile payment options (where available)
  • Other Online Payment Methods: We may offer additional secure payment gateways, which will be displayed during checkout.

All payments are processed securely, using the latest encryption technology to protect your sensitive information.

2. Payment Processing

  • Payment Authorization: When you place an order on our website, we will authorize your payment at the time of purchase. This authorization verifies that the payment method is valid and that sufficient funds are available.
  • Order Confirmation: After payment is authorized, you will receive an order confirmation email. This email confirms that we have received your order. The confirmation does not constitute acceptance of the order. Acceptance occurs when your order is processed and shipped.
  • Charges: Charges will be applied to your payment method at the time of purchase. You will only be charged for the items and services you order, including applicable taxes, shipping fees, and any discounts.

3. Sales Tax

  • U.S. Customers: Sales tax may be applied to your order based on your shipping address and the tax laws of the state or locality. The total tax amount will be calculated during checkout.
  • International Orders: For international customers, any applicable customs duties, taxes, or fees are the responsibility of the customer and will be due upon delivery. These charges are not included in your purchase price or shipping fees.

4. Currency

All transactions on CraftXSuri.com are processed in U.S. Dollars (USD). If you are purchasing from outside the United States, your bank or payment provider may charge currency conversion fees.

5. Payment Security

We take the security of your personal and payment information seriously. All payment transactions are processed through secure, encrypted payment gateways to ensure the highest level of protection. We do not store your credit card information on our servers.

6. Payment Failures and Issues

  • Failed Payments: If your payment fails to process, we will notify you and request that you update your payment information. We may also cancel your order if payment cannot be successfully processed.
  • Address Discrepancies: If the billing address provided does not match the address on file with your credit card company or payment provider, your payment may be declined, and we may ask you to provide additional verification.

7. Promotional Discounts and Gift Cards

  • Discount Codes: If you have a promotional code or discount, you must enter it during the checkout process. Discounts cannot be applied after an order is placed.
  • Gift Cards: If you use a gift card as part of your payment, the remaining balance will be charged to your selected payment method. Gift cards cannot be exchanged for cash.

8. Order Cancellations and Refunds

  • Order Cancellations: If you wish to cancel your order, please contact us immediately. If your order has not yet been processed or shipped, we can cancel it, and your payment will be refunded.
  • Refunds: In the event of a return or order cancellation, refunds will be issued to your original payment method. Please refer to our Refund and Returns Policy for more details.

9. Fraud Prevention

CraftXSuri uses fraud prevention tools to help ensure secure transactions. In the event that fraudulent activity is suspected, we may request additional information to verify your identity or cancel the order. By using our website, you agree to cooperate with any fraud prevention efforts.

10. Changes to Payment Policy

We reserve the right to modify or update this Payment Policy at any time. Changes will be posted on this page with the updated effective date. Please review this policy periodically to stay informed of any updates.

For any questions or concerns about payment processing, or if you encounter issues with your payment, please contact us at:

CraftXSuri
Email: info@craftxsuri.com
Phone: +1 757-772-6172
Website: https://craftxsuri.com

Thank you for choosing CraftXSuri! We are dedicated to providing a seamless and secure shopping experience for all of our customers.