Terms and Conditions

Effective Date: January 7, 2025

Welcome to CraftXSuri! By using our website, placing an order, or purchasing any products from CraftXSuri.com, you agree to abide by and be bound by the following Terms and Conditions. Please read these terms carefully before using our website or making a purchase.

1. Acceptance of Terms

By accessing or using our website and services, you agree to comply with these Terms and Conditions. If you do not agree with any part of these terms, you must refrain from using our website.

2. Product Information

We strive to provide accurate descriptions and details of the products listed on our website. However, we do not warrant that the information is free from errors or omissions. In the event that an item is incorrectly priced or described, we reserve the right to cancel or refuse any orders placed for such items.

3. Order Process

  • Placing an Order: When you place an order with CraftXSuri, you are offering to purchase the items at the stated price, subject to availability and our acceptance of the order.
  • Order Confirmation: After placing your order, you will receive an order confirmation email. This email confirms that we have received your order, but it does not constitute acceptance of the order. We reserve the right to refuse or cancel any order at our discretion.
  • Order Acceptance: Once your order has been processed and shipped, we will send a shipping confirmation email. This is when your order is officially accepted by CraftXSuri.

4. Pricing and Payment

  • Prices: All prices listed on the website are in U.S. Dollars (USD) and are subject to change without notice. Sales tax, shipping fees, and other charges may apply, depending on your location and the nature of your order.
  • Payment Methods: We accept major credit cards (Visa, MasterCard, American Express, Discover), PayPal, and other secure online payment methods. Payment is due at the time of purchase.
  • Currency: All transactions will be processed in U.S. Dollars (USD). If you are purchasing from outside the United States, your bank or payment provider may charge currency conversion fees.

5. Shipping and Delivery

  • Shipping Methods: We offer various shipping options for domestic orders, and shipping fees are calculated at checkout based on the size, weight, and delivery destination of your order. International shipping options may be available in the future.
  • Order Processing Time: Orders are typically processed and shipped within 1–3 business days. However, during busy periods or promotions, shipping may take longer.
  • Delivery Times: Delivery times may vary based on shipping method and location. We provide estimated delivery dates at checkout, but we are not responsible for delays caused by shipping carriers or customs.

6. Returns and Refunds

  • Returns: We offer a 30-day return policy on most items (unless otherwise specified). Returned products must be unused, undamaged, and in the original packaging.
  • Refunds: Refunds will be processed to the original payment method once the returned item has been received and inspected.
  • Damaged or Defective Items: If you receive a damaged or defective item, please contact us within 7 days of receiving your order, and we will arrange for a replacement or refund.

For more detailed information, please refer to our Refund and Returns Policy on our website.

7. Customer Accounts

To make purchases and track orders on CraftXSuri.com, you may create an account. By creating an account, you agree to provide accurate and up-to-date information. You are responsible for maintaining the confidentiality of your account details and password.

8. Privacy and Security

Your privacy is important to us. Our Privacy Policy outlines how we collect, use, and protect your personal information. By using our website, you consent to our Privacy Policy.

9. Limitation of Liability

To the fullest extent permitted by law, CraftXSuri and its affiliates, partners, employees, or agents are not liable for any direct, indirect, incidental, special, or consequential damages arising from your use of the website or products. Our liability is limited to the purchase price of the product(s) in question.

10. Intellectual Property

All content on the CraftXSuri website, including but not limited to text, graphics, logos, images, and product designs, is the property of CraftXSuri and is protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, or distribute any content without our prior written consent.

11. Prohibited Activities

You agree not to engage in any of the following activities:

  • Attempting to interfere with the functionality of the website or disrupt the services.
  • Using the website for unlawful purposes or in violation of applicable laws and regulations.
  • Engaging in fraud, theft, or the distribution of harmful software.

12. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the state of Michigan, United States. Any disputes arising out of or in connection with these terms shall be resolved in the courts of Michigan.

13. Changes to Terms and Conditions

We reserve the right to update or modify these Terms and Conditions at any time. All changes will be posted on this page, and the effective date will be updated accordingly. It is your responsibility to review these terms periodically for any updates or changes.

14. Contact Us

If you have any questions or concerns about these Terms and Conditions or your order, please contact us at:

CraftXSuri
Email: info@craftxsuri.com
Phone: +1 757-772-6172
Website: https://craftxsuri.com